Our flight from Greenville, SC to Dallas arrived in time but we ended up necessary to continue being while in the airplane on tarmac for almost ninety minutes creating many to miss connecting flights. AA screwed up once more–not a soul pleased with remaining treated like cattle; you have never appreciated your consumers.
Wanting to adjust a reservation day for the last three times/evenings. Each individual agent We now have gotten has either transferred us from our get in touch with making another hours hold out or has hung up on our get in touch with.
After we boarded flight 556 in monte go bay currently we have been the main men and women inside our segment from the cabin and we noticed a backpack tucked powering row eight without any human being anywhere that it belonged to . We pointed it out to a man using an AA uniform who seemed to be a passenger and he was fairly impolite indicating it belongs to an AA employee and obviously I have to have not been on such a airplane ahead of. My husband And that i sense incredibly uncomfortable with this type of reaction from 1 of your employees!!
March twenty five I flew from Austin to Ft Myers having a plane transform In Charlotte. When scheduling my flight I requested wheelchair help. Needed to hunt 1 up in Austin. Was taken to gate 2hours beforehand but was certain there could be help for boarding. Gate was transformed without having a single at he desk could uncover no support, and with excellent difficulty proceeded to new gate. Again no assistance in boarding.
I a short while ago flew an Embraer plane from Dallas to Tyler (flight 2746 on December 29th, 2015.) Considering that the Embraer is a little airplane with little leg area, my knees were embedded within the seat again before me, and it had been creating pain for me and the passenger in that seat. I requested the stewardess (“Ellen) if I could go into the exit isle, the place there was more room. When I questioned she mentioned: “We are going to complete counting heads prior to we start off participating in musical chairs.” When she completed counting people today, I went forward and moved to 1 of two Open up seats during the exit isle–I didn’t inquire her again as a result of her impolite response The very first time. Ellen came around the public handle system: “Did you progress to the exit isle? Go back to your seat.” I went again promptly. She continued over the PA: “There might be a $10,000 fine, and I'm not going to spend it.
I just received from the mobile phone with Connie Sanders inside the DFW Business office. I questioned for her name due to the fact she was so kind and helpful to us. I have hardly encountered someone so helpful and caring. If your Associates may be like her you would have a fantastic airline.
American Airlines has the worst customer service of all Airways I've Employed his explanation in my sixty three yrs. My wife’s anniversary earrings ended up stolen away from her suitcase on June twenty, 2013 and Consumer service has REFUSED to Get in touch with us back following reporting the thief the day it transpired.
This really is with regard to flight 580 from charolet to Miami yesterday morning, After i very first received to my seat I felt it was just a multitude. There was soda spilled from the chair and arm rest. There was trash from the final flight in the back of the seat forward of me. Once i questioned to own it cleaned up I had been offered no reaction and I was remaining to sit down inside of a sticky seat for almost three hours! This was the worst in airplane expertise I've at any time acquired certainly.
Doubt if any individual reads this but AA is definitely the worst airline in the world. Didn’t fly them for years because of interior troubles.
Your customer service Associates are a lot less than helpful. Immediately after aiming to attend a scheduled for months education seminar our flight was canceled creating us not able to show up at. The one thing supplied by American Airlines have been apologies plus a refund from the flight.
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I tried getting in touch with AA for restitution and been given a “sort letter” apologizing for my knowledge.
My problem is that AA lengthy responded to my problems and lies about factors the I had been bumped of flight.
No agent in sight. Flight 1583 delayed delayed and delayed without any info or updates supplied by gate agent. what a nightmare